Frequently Asked Questions

[FAQ]

Shipping & Orders

How fast will my order ship?
Orders are packed and shipped directly out of our Phoenix, AZ warehouse by Garrett. Most orders will ship within 1-2 days but during high volume periods your order should ship within a week.

Where do you ship?
We currently ship to all 50 U.S. states, APO/FPO addresses, and U.S. territories.

Can I modify or cancel my order after placing it?
We process orders quickly to get them out the door. If you need to make a change, email us (below) immediately. If the shipping label hasn't been generated yet, we’ll do our best to modify it.

What should I do if my package is damaged or missing?
If your package arrives damaged or gets stuck in transit limbo, reach out below with your order number and photos of the damage (if applicable). We'll make it right.

Return/Refund Policy?
Because our products are consumable beverages, all sales are final and we cannot accept physical returns nor offer refunds based on personal taste preferences. However, if your order arrives damaged, leaking, or with a quality control issue, we will gladly make it right. Just contact us below with your order number and a photo of the damage, and we will ship out a replacement case to you!



Subscriptions & Account

How does the SOAK subscription work?
When you select a subscription instead of a one-time purchase, you lock in a 15% discount (plus free shipping) on every order. It delivers automatically every month so you never run out mid-week.

How do I manage, skip, or cancel my subscription?
Our subscription system (powered by Appstle) gives you full control. You can log into your account portal at any time to skip a delivery, change your shipping date, swap flavors, or cancel completely. No minimum commitments, no cancellation fees, and no games.

How do I access my subscription portal?
You can access your portal anytime by logging into your account on our website, or by clicking the direct management link sent in your order confirmation and upcoming renewal emails.

Can I change my flavor or delivery address for an upcoming order?
Yes. Through your Appstle subscription portal, you can swap out flavors, update your shipping address, or adjust your payment method up until your next renewal date processes.

When will I be charged for my subscription?
Your card is automatically charged on the day your recurring order generates. You’ll receive an automated notification email a few days before each renewal so you have time to pause, skip, or modify your order before it ships.

Wholesale & Bulk

Do you offer wholesale options for gyms, retail, or job sites?
Yes. Whether you run a gym, retail store, athletic facility, or work crew, we offer bulk options to keep your location stocked. Drop us a message using the contact form below with your business details to get started.

What is the minimum order quantity (MOQ) for wholesale orders?
We keep our minimums flexible and realistic depending on your operation. Send us a note through the contact form below, and we’ll be in touch!

Can I make a bulk order for an upcoming event or competition?
Yes. If you need a single bulk order for a competition, sporting event, or team, reach out through the contact form below with your event date and quantity so we can get you sorted out.

How are wholesale orders shipped and fulfilled?
Everything comes from our warehouse in Phoenix, AZ. Depending on volume of your order we may charge shipping or suggest pickup from our warehouse location.

Product

What is the Soda Made for Sweat?
SOAK is a lightly carbonated, functional hydration beverage packed with 490mg of total electrolytes and essential B-vitamins. It delivers clean hydration and smooth energy without sugar, heavy calories, or artificial dyes.

What is the total electrolyte content in SOAK?
Every 16oz can packs 490mg of total electrolytes. That includes 190mg of Sodium, 190mg of Potassium, 100mg of Calcium, and 10mg of Magnesium to support fluid balance and muscle recovery.

Does SOAK contain caffeine?
Yes. Each 16oz can contains 50mg of caffeine (roughly equivalent to half a cup of coffee). It gives you a smooth, clean boost without the jitters, sleeplessness, or crash of high-dosed energy drinks.

How many calories and sugar are in a can?
SOAK contains 15 calories, 0g of sugar, and 4g of total carbohydrates per 16oz can.

What vitamins are inside and what do they do?
SOAK includes a pharmacist formulated B-vitamin complex to support daily performance:

Thiamin (B1): Helps convert nutrients into usable cellular energy.
Riboflavin (B2): Supports overall energy production and cellular health.
Niacin (B3): Assists in cellular repair and metabolic breakdown.
Pantothenic Acid (B5): Helps process fats and carbohydrates into fuel.
Vitamin B6: Supports brain function, focus, and protein metabolism.
Vitamin B12: Maintains healthy nerve cells and reduces fatigue.

Is SOAK carbonated?
Yes, SOAK is lightly carbonated for a crisp, refreshing taste best served ice cold.

How is SOAK sweetened?
SOAK is zero sugar and sweetened with a blend of sucralose and acesulfame potassium (Ace-K). Both ingredients are heavily researched, rigorously tested, and certified safe by global health organizations including the FDA and EFSA.

We spent months formulating and testing every option on the market, including sugar alternatives like stevia and monk fruit. We chose this specific blend because it delivers a clean, crisp flavor with zero lingering aftertaste. It is what we personally prefer to drink every single day, so it is what we put in the can.

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